Can you guarantee consistent quality?
We try our best to supply the highest quality staff available to our clients. All Medilink workers undergo a thorough recruitment process so that you receive fully qualified, experienced staff when you need them most.
Do you provide training?
How much notice is required if I need to cancel a booking?
We would appreciate at least 24 hours notice if you decide to cancel a booking. If less notice is given we may charge a fee.
Can I request the same person again?
Where possible Medilink provide staff who have previously worked at your establishment, to ensure continuity of service.
Can I hire one of your candidates?
Although we do not encourage clients to recruit our candidates, we can, upon request provide a permanent placement for a fee.
Do your workers wear a uniform?
Yes, all workers are issued with smart uniforms before they start with Medilink.
Why don't you offer a 24-hour service?
Quality staff cost money. We believe that every call answered is important, so we have experienced shift co-ordinator specialists who have experience in the field answering your calls 6:00am - 10:30pm, 7 days a week.