FREQUENTLY ASKED QUESTIONS (FAQs)

We get plenty of questions at Medilink about the service we provide. We understand that navigating the healthcare landscape can be daunting, and that’s why we are committed to providing transparent and comprehensive information to our clients. Our knowledgeable team are always available to answer any questions you may have and guide you through the process of requesting agency staff.

If you can’t find the answer to your question below, you can get in touch with us using the contact details provided below

Can you guarantee consistent quality?

We try our best to supply the highest quality Carers and Nurses available to our clients. All Medilink Nursing workers undergo a thorough recruitment process so that you receive fully qualified, experienced staff when you need them most.

Do you provide training?

Medilink Nursing provides candidates with mandatory training annually.

How much notice is required if I need to cancel a booking?

We would appreciate at least 24 hours notice if you decide to cancel a booking. If less notice is given we may charge a fee.

Can I request the same person again?

Where possible Medilink Nursing provides staff who have previously worked at your establishment, to ensure continuity of service.

Can I hire one of your candidates?

Although we do not encourage clients to recruit our candidates, we can, upon request provide a permanent placement for a fee.

Do your workers wear a uniform?

Yes, all workers are issued with smart uniforms before they start with Medilink Nursing.

Why don’t you offer a 24-hour service?

Quality staff cost money! We believe that every call answered is important, so we have experienced shift co-ordinator specialists who have experience in the field answering your calls 6:00 am – 10:30 pm, 7 days a week. If you want to get in touch with them to book a Nurse or Carer, please call 0113 877 6383.

Need To Know More?

Get in touch with us today.

Contact Details

Email: care@medilinknursing.com
Tel: 0113 8776383 (H/O)
Fax: 0113 2523534

Head Office:

43 Church Lane
Pudsey, LS28 7RR

Please contact us on
+44 113 8776383

Request a shift online NOW!

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