Frequently Asked Questions

Is the work guaranteed?

Medilink Nursing Ltd is an agency providing short notice cover for Nursing Homes, Residential Homes, Hospitals, Psychiatric Units and Learning Disability Homes. Because of the nature of our business, like all agencies, we are unable to guarantee a constant supply of work.

How often will I get paid?

Medilink Nurses and Healthcare Assistants are paid weekly every Friday.

Am I entitled to holiday pay?

Yes. Holiday pay is added to your weekly wage.

Do you provide transport to work placements?


Do you provide training?

At Medilink we provide our candidates with all the mandatory training and we update this annually.

Can I work for Medilink if I need a work permit?

Unfortunately not. As a recruitment agency we cannot apply for a work permit because we are not recruiting to fill a particular vacancy.

What happens if you send me to a company that I don't like or assign me to work I'm not happy with?

Everybody has places that they don't like or jobs they don't like doing, that's ok. With us having a large number of clients, we can swap things around and make everybody happy.

Will I have to travel far to work?

Some travelling will be involved but we always try to keep travel to a minimum, generally we do not like people to be travelling more than 30 minutes to work. The large number of workers we have on our books and our large client base also makes it easier for us to find work close to your home.

Do I have to wear a uniform?

Yes you are issued with a uniform before you start with us and this must be worn , unless requested not to be by the client.

Is it true that agency staff get the worse tasks?

If you come and join us we expect you to be treated with respect by the clients we send you to. If this is not the case we take action even if that means losing the client.

If I like a client can I go and work for them?

You are free to work for who you like. We have a contractual agreement with our clients but usually we would transfer you over to the client after a short notice period.